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Refund and Cancellation Policy

Refund and Cancellation Policy for Technotus Global

At Technotus Global, we are committed to providing our customers with a seamless and enjoyable shopping experience. Please take a moment to review our refund and cancellation policy:

1. Refund Policy:

  • 1.1 Eligibility for Refunds:
    • Refunds are issued in the following circumstances:
      • The product received is defective or damaged.
      • The wrong item is delivered.
      • The product is not as described on our website.
  • 1.2 Refund Process:
    • To request a refund, please contact our customer service team at technotusglobal@gmail.com within 30 days of receiving the product.
    • Provide clear details about the issue and, if possible, include supporting photos.
    • Once your request is approved, we will initiate the refund process.
    • Refunds will be credited to the original payment method.
  • 1.3 Timeframe for Refunds:
    • Refunds will be processed within 20 days after the approval of the return.
  • 1.4 Non-Refundable Items:
    • Certain items, such as perishable goods, are non-refundable for health and safety reasons.

2. Cancellation Policy:

  • 2.1 Order Cancellation:
    • Orders can be canceled within 3 hours of placement.
    • Once an order has been processed and shipped, it cannot be canceled.
  • 2.2 Cancellation Process:
    • To cancel an order, please contact our customer service team at technotusglobal@gmail.com.
    • If the order is canceled within the eligible timeframe, a full refund will be issued.
  • 2.3 Cancellation of Subscription Services:
    • For subscription services, customers can cancel at any time by logging into their account and managing their subscription settings.
    • Cancellation requests for subscription services must be made before the next billing cycle to avoid charges.

3. Contact Information:

  • For any questions or concerns regarding refunds or cancellations, please contact our customer service team at technotusglobal@gmail.com.

Please review our website for the most up-to-date policy.

Thank you for choosing Technotus Global!